About VegasNow: who we are and how to reach us
VegasNow is an online casino for adults, owned by Just Entertainment B.V. and licensed in Curaçao. This page sets out who operates it, what this Australian site covers and the quickest way to get an answer from our team.
The company and licence behind VegasNow
The short answer: a Curaçao company owns and operates VegasNow, and Curaçao's gaming regulator licenses it. Those are the facts we would look for first in your seat, so the card below puts them in question-and-answer form.
| You might ask | The answer |
|---|---|
| When did the brand open? | 2024 |
| Whose name is on the licence? | Just Entertainment B.V. |
| What is its company number? | 160603 on the Curaçao register |
| Which body issued the licence? | The Curaçao Gaming Authority, also called the Curaçao Gaming Control Board |
| What is the licence reference? | OGL/2024/164/0246, status active |
| Since when? | 13 August 2024 |
| Where do players get help? | Our live chat, or an email to support@vegasnow.com |
| Minimum age? | 18 |
Nothing here needs to be taken on trust. The regulator's certificate page shows the licence status and names the domains it approves. Our licensing page walks through each field on that record.
What ausvegasnowcasino.com covers for Australian players
This site is the Australian guide to VegasNow. It explains how our casino works in plain language, with every amount in Australian dollars, so you can make decisions before you deposit rather than after.
- Offers: the welcome package spread across four deposits, the weekly reloads and loyalty points, each with its conditions printed beside the headline figure.
- Games: the pokies lobby, live dealers and presenter-led shows, plus how much each type counts toward bonus wagering.
- Money: deposit and withdrawal methods, limits and verification, set out on our payments page.
- Your account: registering, signing in, playing on a phone and contacting support.
- Safety: how to read the licence certificate, and which limits and support services you can use.
Account actions themselves happen inside the VegasNow casino. The Join and Log in buttons on this site take you there, and your password, balance and documents are never entered on these pages. This site takes no deposits and holds no identity files.
Which part of VegasNow handles each request
Most questions land faster when they go to the right desk first. The table shows where each kind of request is handled.
| Request | Handled in |
|---|---|
| Opening an account or signing in | The VegasNow casino account |
| Deposits and withdrawals | The VegasNow cashier, together with your payment provider |
| Identity and payment checks | The Documents section of your casino profile |
| Bonus eligibility questions | VegasNow support, applying the offer's terms |
| A mistake in one of our articles | Our editorial team; send it through support |
How to reach VegasNow and what to include
Open live chat inside the casino for anything urgent, or email support@vegasnow.com when you want a written trail. Either way, three details speed things up: what happened, what you need from us, and any reference number attached to it.
- For a payment, add the amount, the method and its current status.
- For a bonus, name the offer and the deposit it should have attached to.
- For an article, give the page address and the sentence you think is wrong.
Never paste a password, a one-time code or a complete card number into a message. When documents are needed, our team directs you to the upload area in your profile instead of asking for email attachments. Our support page has more examples of messages that get a quick answer.
How our VegasNow pages are written and kept current
Every figure on this site comes from our own published terms, our cashier tables or the licence record, and each page shows when it was last updated. When a term changes, the page changes with it. Where a detail only appears on an offer inside your account, we tell you that instead of estimating it.
Two documents anchor most of what we publish: our general bonus rules, dated 26 February 2024, and the account terms, version 2.3 dated 20 January 2024. When either is revised, the pages quoting it are revised too.
Our guides are written by Samuel Thomas, who covers games, payments and promotion terms for Australian players. The editorial policy explains how sources are chosen and how corrections are made. If you spot something that does not match what you see in your account, tell us and we will check it against the source.
Keeping play in proportion
We want VegasNow to stay entertainment for the people who use it. Deposit limits and self-exclusion are available through your account and support, and you can ask for either at any time. If gambling stops feeling like a choice, ring 1800 858 858 for free, confidential counselling from Gambling Help Online. Every control we offer is gathered on our responsible gambling page.
About VegasNow: common questions
Which company is behind VegasNow?
Just Entertainment B.V. It is entered on the Curaçao register as number 160603 and is the named holder of the brand's gaming licence.
Is VegasNow licensed to operate?
Yes. Licence OGL/2024/164/0246 has been in force since 13 August 2024, issued by Curaçao's gaming regulator. Its live status can be checked on cert.cga.cw.
Is my casino account stored on this website?
No. This site explains how VegasNow works. Your account, balance and documents sit in the VegasNow casino, which our Join and Log in buttons open.
How do I report an error on one of your pages?
Send the page link and the passage concerned to our team, by email to support@vegasnow.com or in live chat.
Why do some offers on this site show only a headline?
Several weekly promotions publish their full conditions only on the offer inside your account. In those cases we name the offer and leave the detail to the offer card rather than guess at numbers.